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For online merchants, every payment that fails at checkout represents a potential lost sale. Yet many businesses monitor overall conversion without looking closely enough at what happens inside the payment process. A customer can reach the checkout, enter valid payment details and still fail to complete the purchase because the transaction is declined, challenged, routed incorrectly or affected by a payment provider issue.

If your business sells between the UK and the European Economic Area (EEA), there’s a regulatory change in motion that could directly impact your UK cross-border interchange fees in 2025.

How to address human bias when building out automated AML programs In a previous post we wrote about the value of automating UBO identification as part of regulated entities managing their AML and KYC / DD processes.   Compliance departments at regulated entities...